The WhatsApp API represents a powerful tool for businesses aiming to enhance their customer support operations through direct messaging capabilities. Unlike the standard WhatsApp application used by individuals, the WhatsApp Business API is designed specifically for businesses, providing features tailored for customer engagement and support. Understanding the WhatsApp API The WhatsApp API allows businesses to…
Promotional bulk SMS refers to the practice of sending a large number of promotional messages to a targeted audience simultaneously. These messages are typically used by businesses and organizations to promote their products, services, events, or special offers to existing or potential customers. Promotional bulk SMS campaigns are often employed as part of a broader…
Bulk SMS, an acronym for Bulk Short Message Service, refers to the dissemination of a large volume of text messages simultaneously to a targeted audience. These messages are typically concise, informative, and personalized, aiming to engage recipients and prompt desired actions. Unlike traditional SMS, which involves sending individual messages. Bulk SMS allows businesses to reach…
Transactional SMS is a type of text message that businesses send to customers to relay important information relevant to their transactions or interactions with the company. Unlike promotional messages, which are aimed at marketing products or services, transactional messages are initiated by specific customer actions and typically contain critical updates, confirmations, alerts, or notifications. These…
Bulk voice call, also known as voice broadcasting or robocalling, is a mass communication technique that allows businesses to send pre-recorded voice messages to a targeted list of recipients simultaneously. Unlike traditional phone calls, which require individual dialing, bulk voice calls automate the process, enabling businesses to reach hundreds or even thousands of people within…
